SEO Rich Snippets Status Page

Scheduled Maintenance

Previous

Wednesday 8 April 2020 (New York 12:30am, London 5:30am, Sydney 2:30pm) – Duration 30 Minutes – COMPLETED SUCCESSFULLY
App Upgrade – Rolling out some important changes
Impact: Structured Data and Rich Snippets will continue as normal, settings will not be able to be adjusted during the upgrade

Wednesday 26 Feb 2020 (New York 4am, London 9am, Sydney 8pm) – Duration 30 Minutes – COMPLETED SUCCESSFULLY
App Upgrade – After first launch, we’ve identified some minor improvements to improve the install process, monitoring & functionality.
Impact: Structured Data and Rich Snippets will continue as normal, settings will not be able to be adjusted during the upgrade

Current Incidents

There are currently no issues

Past Incidents

3 April 2020Email Server Issues
An Email Server issue caused an error during installs. The original issue was resolved and a fix applied to ensure that installation proceeds smoothly regardless.

26 Feb 2020 – New York (Tue 25th) 2:30pm, London (Tue 25th) 7:30pm, Sydney 6:30am) Duration: 5 Hours
Database Hosting Failure
Unfortunately, our hosting company experienced a failure to their database servers. Our monitoring identified the issue immediately and a support ticket raised. They have resolved the issue and we will ensure appropriate assurances are given to avoid such an outage in future.
Impact: As we store the Structured Data scripts in BigCommerce, there was no impact to your structured data or rich snippets. During the outage you would not have been able to edit your settings however and we apologise for any inconvenience.